Delivery is available UK nationwide.
International Delivery - Unfortunately we are unable to ship internationally at present. Please check back in the near future for updates on this.
We strive to dispatch all orders as quickly as possible - dispatched 7 days a week.
Please note the below delivery times are estimates and not guaranteed.
- FREE DELIVERY on all UK orders over £25
We offer Royal Mail 24/48 Tracked for all orders with prices based on your ordered products (these are displayed during the checkout process).
Our promise to you is that all items are packed with new PPE (gloves, hair net) and clean stainless steel equipment.
All staff hold a Level 2 Hygiene Certificate and we have a 5* Hygiene Rating.
Refunds & Exchanges
We want you to be 100% satisfied with your order from us here at ConfectionFairy.
If for any reason you are not 100% satisfied with your product, please notify us as soon as possible – no monies will be refunded if you don’t like the items you ordered. Due to the nature of our products we do have a strict no refund policy. However, if your packaging or parcel has been damaged or lost, a replacement or refund may be offered and we may ask for the product to be returned. In this event, an email must be sent immediately to email@example.com with images of the issue so that we can look into the issue and respond swiftly with a resolution.
If a refund is issued – this will take 3-5 working days to come back to you.
Our returns policy does not affect your statutory rights.